At Valley Green Naturals, we want you to be tremendously happy with your purchase of our products. In fact, we want you to tell your friends and family how happy you are, so that they’ll become Valley Green Naturals customers too!
So, if for any reason, you are not satisfied with a product you purchased from us, you may return the unused portion within 14 days of your receipt of the product for a full refund of the purchase price. Contact us, and we’ll provide you with return instructions.
It’s just that simple!
Please note: Products purchased from our web site may not be presented for refund to our retail partner stores. Please contact us to obtain the return address and information for any web site purchases.
Also, products purchased from our retail partner stores must be returned to the store from where you purchased the product in order to facilitate a refund. If you have questions, please don’t hesitate to reach out to us.
Important shipping information:
Please keep in mind that our products are hand-blended in small batches. We do not keep vast amounts of inventory on our shelves, waiting to ship. Rather, our products are freshly blended based on order volume.
Orders are usually produced and processed within 3 to 10 business days or sooner. Priority Mail delivery to U.S. destinations is usually within 2 to 3 business days of shipment.